The Customer Roundtable

Law firm lawyers, in-house counsel, CIOs, legal operations professionals and legal librarians alike find themselves surrounded by a number of new legal technologies and platforms. Law firms are facing more demanding clients who require more value and transparency. Clients are increasingly using alternative legal service providers over law firms. On this panel, buyers of legal technology – both inside law firms and corporations – will discuss some of their challenges and gripes with vendors, and what it will take for them to become customers. Topics include:

• Using a Law Firm vs. Alternative Legal Service Provider
• Cloud vs. On-Premise
• Complete vs. Incomplete Solutions