The Rise of the Legal Chatbots

In recent years, chatbots have emerged as useful tools in collecting information and advancing legal solutions in a variety of areas (e.g., immigration, healthcare, passenger rights, traffic tickets). The simple user experience belies the sophisticated techniques that underlie those systems. Join us for a showcase of cutting-edge legal chatbot systems, and a discussion of important questions facing the growing legal chatbot community, including:

  • Are chatbots robolawyers that are delivering legal advice?
  • If so, who bears the responsibility if bad advice is given?
  • Can a disclaimer be enough under State Bar regulations governing the practice of law?
  • What does this mean about the quality of services and the ability for a trained lawyer to spot issues that may have been overlooked during the development of the chatbot?